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    Response Times for Submitted Tickets


    Please remember to include your correct email address and NMLS ID number on any request.  We will respond to your help request within:

    4 hours Monday-Friday 9:00 AM - 5:00 PM ET


    2018 CE Deadlines:

    SMART Deadline: Friday, December 14th  

    At-Risk-to-Miss Renewal Deadline: Friday, December 21st

    Guaranteed to Miss Renewal Deadline: Monday, December 31st

    Note: No BioSig-ID customer support will be available on holidays or the last weekend of the year.

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