Student Authentication Support

    Having Trouble Enrolling a New Password?

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    Enrollment Tip #1: If you cannot repeat your new password during enrollment, change it

    Our biometric software needs to learn your gesture, so you have to successfully repeat it three times. Your first password attempt is what you have to repeat two more times.

    If you cannot easily repeat or remember your first password attempt, try a new password. Select the "Start Over" button.

    Enrollment Tip #2: Go beyond alphanumeric and use any special character you like.

    In most cases, a user will create a password with your typical numbers and letters but that is not a requirement. In fact, BioSig-ID will allow you to use any special character you wish.

    Feel free to mix them up. Numbers, letters and special characters or combinations all work well with BioSig-ID

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