Student Authentication Support

    How do I Reset a BioSig-ID™ Password?

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    From time-to-time, you may need to reset your BioSig-ID password.  After failing to validate three times, you will be prompted to authorize via a token received through email.  Below, we have documented the steps in the password reset process. 

    1.)  Fail to validate your identity three times. 

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    2.)  You will then be notified that an email has been sent to your email. 

    NMLS_PWFailAuth.png

    5.) Within this email, you will receive an authorization token. 

    AuthCode.png

    6.)  Copy and paste this code into the Authentication Code box in the BioSig-ID Verification window. 

    Enter_AuthoCode.png

    7.)  Now you will be able to re-enroll and create a new password. If you need help with the enrollment process please see our BioSig-ID™ enrollment step-by-step guide. We have placed Instructions on the left to guide you through this process. 

    Reenroll_Begin.png

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